Privacy policy

Effective Date: 17 October 2025
Company: GoldCorp
Website: https://goldcorp.co.za/
Address: 19B Morris Street, Woodmead, Sandton, South Africa
Telephone: 078 513 7712
Email: info@goldcorp.co.za

1. Introduction

GoldCorp respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and all other applicable South African privacy laws.

By using https://goldcorp.co.za/ or engaging with us in any way, you agree to the collection and use of information as described in this policy.

2. Information We Collect

GoldCorp may collect and process the following types of information:

  • Personal details: name, surname, contact number, email address, and physical address.
  • Transactional details: details of items bought, sold, or loaned; valuations; and payment information.

 

  • Identification details: ID or passport number and supporting FICA documentation.
  • Website usage data: IP address, browser type, operating system, and interactions with our website.
  • Communications: any correspondence with us via email, social media, WhatsApp, or online forms.

3. How We Use Your Information

Your information is used to:

  • Facilitate the buying, selling, or loaning of luxury watches, jewellery, gold, and related assets.

  • Verify your identity and comply with FICA and anti-money-laundering obligations.

  • Process payments and issue invoices or receipts.

  • Respond to enquiries and provide customer support.

  • Improve our website, communication, and customer experience.

  • Meet legal, regulatory, and contractual requirements.

4. Sharing of Information

We will never sell or rent your personal information. We may share information only when necessary:

  • With trusted service providers (e.g. couriers, IT partners, payment processors) who assist in daily operations.

  • With regulatory or law-enforcement authorities when legally required.

  • With professional advisors such as auditors or legal representatives where necessary for compliance.

All third parties are required to handle your data securely and only for legitimate, agreed-upon purposes.

5. Data Security

We implement technical, physical, and administrative safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. Access is restricted to authorized employees who need the information to perform their duties.

6. Data Retention

GoldCorp retains personal data only as long as it is necessary for operational, legal, or legitimate business purposes. Once no longer required, data is securely deleted or anonymized in accordance with POPIA.

7. Your Rights Under POPIA

You have the right to:

  • Access and request a copy of your personal information.

  • Request correction or deletion of inaccurate, outdated, or unlawful data.

  • Object to the processing of your information or withdraw consent (where applicable).

  • Opt-out of direct marketing at any time.

  • Lodge a complaint with the Information Regulator of South Africa.

Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za

8. Cookies and Tracking

https://goldcorp.co.za/ may use cookies or analytical tools to enhance performance and user experience. Cookies help us understand how visitors interact with the site but do not collect personal identifiers unless you voluntarily provide them. You can manage or disable cookies in your browser settings.

9. Direct Marketing

GoldCorp may occasionally send you promotional messages, offers, or updates relevant to our services. You can unsubscribe or opt-out from any marketing communication at any time by following the unsubscribe link in the message or contacting us directly at info@goldcorp.co.za.

10. Links to Other Websites

Our website may contain links to third-party websites. Please note that GoldCorp is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies when visiting third-party platforms.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law or our business practices. The most recent version will always be available on https://goldcorp.co.za/ with the effective date clearly shown.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact:

GoldCorp
📍 19B Morris Street, Woodmead, Sandton, South Africa
📞 078 513 7712
📧 info@goldcorp.co.za
🌐 https://goldcorp.co.za/